Patient Resources
Access the Patient Portal
View appointments, communicate with your care team, and manage your account.
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Message Your Prescriber
Questions about medications or need a prescription refill?
After logging in, select Inbox → To Prescriber
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Upload Documents
Upload insurance cards or other requested files.
After logging in, select Documents
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Complete Forms
Complete forms requested by your clinician.
After logging in, select Forms
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Billing & Insurance
Questions about billing, insurance, or updating your payment method?
After logging in, select Inbox → To Office Manager
Phone Contacts
If we are assisting other patients, please leave a message
Main Line:
781-307-0098
Richard Carey, Prescriber:
617-453-8267
Medication Management Appointment Changes:
617-313-7472
Therapy Appointment Changes:
Please email your clinician directly
Admin/Billing/Insurance Questions:
617-313-7472
Changing Insurance?
We are in-network with these commercial insurance plans:
We do not accept MassHealth, Medicaid, or Medicare, even if your coverage is administered through one of the insurance carriers listed above.
Technical Help
Medication
Management
Telehealth
Please make sure you are in a location with a strong, reliable Wi-Fi connection to help ensure a smooth telehealth session. Sometimes, connection issues can be related to your location.
Your telehealth appointment opens directly in your phone’s web browser, so there is no app to download! We recommend using Safari on your iPhone or iPad for the best experience.
Before your appointment, please follow these quick steps:
Open Settings on your iPhone.
Scroll down and select Apps.
Find and select Safari.
Scroll to Settings for Websites.
Tap Camera and select Allow.
Tap Microphone and select Allow.
Joining Your Appointment
When it's time for your session, we recommend copying your telehealth appointment link, opening Safari, and pasting the link into the address bar.
If prompted again, be sure to allow access to your camera and microphone so your clinician can see and hear you.
iPhone:
Desktop:
A pop-up window should appear when you start your first Telehealth Appointment. Click Allow and continue with Appointment. If you disabled it or this pop-up does not appear, follow these instructions:
Google Chrome Browser
Click the three vertical dots in the upper-right corner of your browser window.
Select Settings.
Scroll down and click Privacy and Security.
Select Site Settings (or Content Settings, depending on your browser).
Find and click Camera, then Microphone.
Make sure both are set to “Sites can ask to use your camera/microphone” (or “Ask before accessing”) and are not blocked.
Click the Safari menu option in the top left hand corner of your browser window.
Choose Preferences from the dropdown.
Choose Websites from the tabs across the top.
Choose Camera from the options on the left.
Make sure "When visiting other websites:" is set to ALLOW.
Safari Browser
Emergency Resources
If you are experiencing a medical or psychiatric emergency, please call 911 immediately or go to your nearest emergency department.
24/7 Crisis Support
Mental Health Crisis
Suicide & Crisis Lifeline Call or Text 988
Crisis Text Line Text TALK to 741741
Massachusetts Behavioral Health Help Line 833-773-2445
New Hampshire Behavioral Health Crisis 833-710-6477
Pregnancy & Parenting
Postpartum Support International 800-944-4773
National Maternal Mental Health Hotline 1-833-TLC-MAMA
Parent Stress Line 800-632-8188
Domestic Violence
HAWC Domestic Violence Hotline 800-547-1649
NH Domestic Violence & Sexual Assault Hotline 866-644-3574
Child Protection
ResourceContactMassachusetts DCF Hotline 800-792-5200
New Hampshire DCYF Hotline 800-894-5533
Older Adults
Friendship Line 1-800-971-0016
Massachusetts Elder Abuse Hotline 800-426-9009
New Hampshire Elder Abuse Hotline 1-800-949-0470